I trusted AirTran again and again they have failed me. My family and I went on a vacation cruise last year and upon returning we found that AirTran had lost all 7 of our bags!!! It took 6 hrs of extreme persistence to get the representative at the AirTran counter to...Read more
- Great ticket price
I didn't like
- Misplaced or lost luggage
Baggage Claim Review
Baggage claim takes FOREVER at Detroit airport. What a f--- waste of time.
AirTran sucks as usual. Once again a delayed flight in Atlanta with no expectation.
OK I'm extremely pissed I was stuck in Atlanta airport for 4 hrs for an hour flight to Raleigh in Atlanta the plane first had engine trouble than no air the flight attendant was very nasty to the children on the plane to top it off I had need but bites from the...Read more
Our flight was delayed for 3 hours and we were told it was due to a maintenance issue...Glad we were told that but then I overheard passengers saying something about $100 per customer..therefore I want to know what are we getting for this delay?..during our flight...Read more
More should have been added to the tag line. First off Airtran is owned by Southwest. On the way to my vacation from Milwaukee the check baggage was outside. It was below 20 degrees when I left. Second on all three of the flights they asked passangers to give up their...Read more
While on vacation my wife's father passed away and we had to come home earlier than expected. Airtran charged us a hefty premium to change our return flight. I know other airlines wave this fee when the death of an immediate family member requires a change in flight...Read more
Booked 2 flights in Oct 2013, for Airtran nonstop flt 817 depart Dec 22 from bwi @ 9am, arrive in punta cana at 1:52pm for a family holiday vacation. I also purchased 2 seats 23C & 23A! Airtran e-mailed me Dec 19 with our new flight times changes and flight...Read more
AirTran lost my luggage while I was on vacation and did very little to help me. I'm on day 7 of my vacation and I have everything I need in my bags. The reps at AirTran just don't care about people, one rep was even texting while I stood in line for 2 hours after they...Read more
On December 17th 2013, my 17-year daughter and I attempted to board our flight to Aruba for a week-long Christmas vacation. I booked these tickets on the phone with an AirTran representative in July and was only informed of needing a valid passport for my 17-year-old....Read more
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